Lucy Laurita stands behind the quality of everything we create. We hope you are happy with your product purchase. We have the highest level of quality control and guarantee our workmanship. Our garments are designed and hand crafted locally in Melbourne please note materials such as silk have natural characteristics which appear as lines or knots in the fabric.
Should you receive a faulty garment please contact us immediately, (returns accepted within 7 days of receiving item) via email email@example.com:. We will then issue a return ID to include in your parcel
Returned items must be in new unused, unwashed conditions with labels still attached to garment. We will happily exchange a faulty item.
Custom products are final and are not eligible for returns, exchanges, changes or alterations. Fees will be charges accordingly for alterations